REI Pigeon Forge, TN - summer 2020

vpm on-site point person - Hardgoods
visual team lead - climb and travel

2020 challenged us to find new and creative ways to deliver compelling and immersive customer experiences. I worked in tandem with a remote visual project manager to guide work in store alongside visual team leads, store staff, and third party contractors. On-time communication, detailed reporting, and strong in-person follow through allowed us to open our first gateway store in the foothills of the Smoky Mountains.